The North Face Outlet FAQs
Is The North Face outlet website legit?
Yes, www.thenorthface.com/shop/outlet is the official online outlet for The North Face products.
Is The North Face outlet the same quality?
Yes, the products in The North Face outlet online are all past-season, but the same quality.
Can I return The North Face outlet to the store?
Yes, customers can return products purchased from The North Face outlet to any The North Face store location.
How do I find a The North Face outlet store near me?
Use our Store Locator to find the nearest The North Face store or outlet.
What is The North Face outlet return policy?
Our products are fully warranted against defects in materials and workmanship with a lifetime guarantee. Footwear holds a limited one-year guarantee. If you're unsatisfied with a product you purchased from The North Face, you can return your item(s) as follows:
- Items purchased online can be returned online or at The North Face retail stores within 60 days of purchase.
- Items purchased online via TheNorthFace.com using PayPay, Klarna or Apple Pay are not eligible for Return in-store. Please utilize the pre-paid shipping label to complete a return.
- Note that items purchased at a 3rd party or re-seller must be returned at those locations and are subject to their return policy.
- Items must be unused and unwashed.
See www.thenorthface.com/help/return-policy.html for more information.