If your buckle is broken or missing we would be happy to send you a new one. Contact us at firstname.lastname@example.org to request a replacement buckle. Please provide your name and address, along with a photo of your product, a description of the buckle and a picture of the buckle if possible.
Warranty Limitations and Exclusions
This warranty is only available in the United States and Canada. The North Face is not responsible for direct, incidental or consequential damages for any reason including damage resulting from a breach of a warranty or condition such as scratches in a device surface, lost data or lost or destroyed personal property. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitations on the duration of the warranty may not apply to you. This warranty gives you specific legal rights; you may have other rights, which vary from state to state.
This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.