Shipping & Payments
Due to COVID-19 and the increased volume of our carriers, delays may occur as we work as quickly and safely as possible.
We accept the following forms of online payment: Visa, MasterCard, Discover, American Express, Apple Pay, PayPal, Klarna and gift cards from The North Face.
If you need to cancel your online order, please note that we begin processing orders from the second you complete checkout, meaning that there isn't a period where submitted orders can be easily canceled or changed.
Please visit our return section for current guidelines on returning or changing orders.