First Responders Discount

The North Face First Responders Discount

As a small show of our heartfelt gratitude for their dedication and bravery in the face of the COVID-19 pandemic, from August 18, 2020, to December 31, 2020 we will be giving a 50% discount to first responders in Canada. This discount can be used for the purchase of certain non-sale items on thenorthface.ca and at The North Face-owned retail stores in Canada. During this same period, we will also be offering these individuals a 10% discount on non-clearance items at our outlet stores in Canada. Exclusions apply.

This discount is available to First Responders who are directly responsible for keeping us safe at this time. Included professions are: paramedics (incl. PCPs, CCPs and ACPs), firefighters, police etc. Please apply to confirm your eligibility.

View Terms and Conditions

Frequently Asked Questions

How do I verify my eligibility for the First Responder Discount?

For Online Only: Verify your eligibility by clicking the link above. You will be asked for your ID, a recent paystub and a description of your role. After successful verification through SheerID, you’ll receive a single-use promo code you can use for a 50%-discounted purchase on thenorthface.ca.

For Retail Stores: To be verified and use the discount in-store, present the Associate with your government- or employer-issued ID.

For Outlet Stores: To be verified and use the discount in-store, present the Associate with your government- or employer-issued ID.

Can I use the discount more than once?

Yes. First Responders can be verified and request a new discount code once every 30 days from August 18, 2020 until Dec. 31, 2020. Once you’re ready to shop again, you can re-verify your status and receive a new promo code.

Can I use the discount at a The North Face full-price store or outlet?

For Retail Stores: You can only use the 50% off Healthcare Workers discount in Canada on thenorthface.ca or at retail stores that are owned and operated by The North Face. Note that this does not include The North Face outlet stores or 3rd-party retailers of The North Face products. To be verified and use the discount in-store, present the Associate with your state-, government- or employer-issued ID.

For Outlet Stores: You can only use the 10% off Healthcare Workers discount in Canada at a The North Face outlet store. To be verified and use the discount in-store, present the Associate with your state-, government- or employer-issued ID.




Is the discount valid for all products from The North Face?

Excluded products are those already on sale, clearance items, gift cards, tents, sleeping bags, Smartwool™ socks, technical packs and items from the following The North Face Collections: Black Series, Summit Series, Steep Series, Flight Series, Icon Shop (Icon Shop items include: Nuptse, Denali, Base Camp duffel, Mountain Light).

My code isn’t working / I haven’t received my code yet

We’re so happy about all the interest, but it is creating some delays. You should receive your code (via email) within 24 hours.

What is SheerID?

Our verification process is powered by SheerID. You will not be contacted by SheerID outside of any requests for additional information in regard to your First Responder verification status. You can learn more about the SheerID student verification process here.