Shipping Options and Timelines

Wherever the trail leads, we’ll help get your gear there. 

Choose the shipping method that fits your journey:

• Standard Shipping (3-6 business days)
 Hit “order” before 3 PM EST, and we’ll have your gear on the move by the next business day.

• Express Shipping (2-3 business days)
 Order by 12 PM EST, and we’ll get it out the same day—because adventure doesn’t wait.

• Overnight Shipping (1-2 business days)
 Need it fast? Place your order before 12 PM EST, and it ships same day for next-day delivery.
   

Heads up: Some shipping options may not be available year-round. Weather, peak seasons, and other factors can affect availability. Legal title to purchased product transfers to the buyer at point of shipment.

Gift Boxing & Seasonal Shipping

• Gift boxing is available for $9.00 + tax and includes a 100% recyclable box featuring the iconic Half Dome and a red ribbon.

• Each box comes with a free personalized message card made from 100% recycled materials.

• Not available for footwear or equipment (e.g., tents, sleeping bags, packs).

• If eligible, you’ll see the option to add gift boxing during Checkout.

For return and order change policies, please visit our Returns section.

Signature Requirement for High-Value Orders

• For orders totaling $500 or more, a signature is required upon delivery.

• If your order ships in multiple packages, only the final package will require a signature.

Order Tracking & Delivery

How do I track my order?

Site 

• If you're signed in, go to your order Details page for your tracking number (My Account > My Orders (Order History) > Order Details > Tracking Number.)

• If you're signed out you can track your order at https://www.thenorthface.com/en-us/order-status.

• Provide your order number, email, and zip code to access your order.

• *Order Details page will appear with limited information. Sensitive information such as payment method and billing is not shown for privacy purposes.*
   

Email 

• An email with your tracking number will be provided after your order has been shipped.
   

TNF App 

• If you are a signed out user, follow this path to track your order: Account > Find Order > Provide order number, last name, and zip code.

• If you are a signed in user, follow this path to track your order: Account > Order History > View Order Details > "Track Package" with tracking number.
   

SMS 

• You’ll receive a text message once your order ships. Just tap the link in the message to track your order.