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If you have a question about your order or want to give us your feedback, feel free to contact us by email, phone, live chat or mail.
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Canada Customer Service
1-877-992-0111 or 1-514-404-4896
Monday-Friday: 8:30AM-6PM (EST)
Please note: Customer Service will be closed on Monday, Oct. 12 for the Thanksgiving holiday.
On Site Hours
Monday-Friday: 9AM-5PM (EST)
Monday-Friday: 9:30AM - 6PM (EST)
Warranty Department (Canada Only)
The North Face Canada
3260 Rue Guenette
H4S 2G5 Canada
The North Face® Endurance Challenge Team
c/o Hawkeye Sports & Experiential
2828 Route Street, Suite 325
Dallas, TX 75201
Email Endurance Challenge