The World Health Organization reports that it is safe to receive a package from an area where COVID-19 has been reported, stating “The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, traveled, and exposed to different conditions and temperature is also low". For more information and to view the complete Q & A on COVID-19 from the World Health Organization, please click here.
In light of recent events and with our stores being temporarily closed, any purchases made in-store from February 2020 until March 2020 will have an extended return window of 30 additional days. Our general return policy can also be found here.
If you have questions about returning an item you purchased at one of our stores, please contact our Customer Service team on (888) 863-1968.
FedEx and UPS have both temporarily suspended the need to sign for deliveries. Until further notice, both services will deliver packages without the need for a signature.
If you've shipped an item to one of our stores, please call our Customer Service team on (888) 863-1968.