1. Complete the Member survey regarding your experiences in participating in The North Face’s XPLR Pass Program by 3/14/2022 at 11:59 PM Mountain Time. 
  2. Receive up to 25 XPLR Pass Points. 


Important Restrictions:

A. Validity of Offer.

Valid in the United States and Canada only.  Void where taxed, restricted or prohibited by law.


To be eligible, one must

(a)  be a legal resident of the United States or Canada who is 18 years of age (or age of majority in his/her/their state or province of residence, whichever is greater) or older;

(b)  have received the e-mail inviting them to participate in this Offer directly from The North Face, a division of VF Outdoor, LLC (“The North Face”);

(c)   be a XPLR Pass Program member in full compliance with the XPLR PASS PROGRAM TERMS & CONDITIONS (available at www.thenorthface.com) at the time of issuance of XPLR Pass Points (“Points”), as determined by The North Face in its sole discretion.  

This Offer is an opportunity to earn Points via activity pursuant to Section 6 of the XPLR PASS PROGRAM TERMS & CONDITIONS. In the event of any inconsistency between these Offer Terms and the XPLR PASS PROGRAM TERMS & CONDITIONS, the XPLR PASS PROGRAM TERMS & CONDITIONS shall prevail, govern and control in all respects. 


You may (or may not, in The North Face’s sole discretion) receive in the future an invitation from The North Face to receive Points by completing another Member Survey and/or a survey regarding a recent The North Face product that you purchased (“Product Survey”). This Member Survey is completely separate and independent from any Member Survey or Product Survey that you may be invited to complete in the future. Your participation and receipt of Points in this Member Survey does not in any way affect your ability to complete any Member Survey or Product Survey that you may receive in the future and to receive Points for doing so.


B. Participation.


By participating in this Offer, one agrees to fully comply with these Terms and that the decisions of The North Face regarding this Offer/these Terms are final and binding in all respects and are not subject to appeal.


To qualify to receive Points, participant must complete the survey by the indicated deadline with his/her truthful responses and honest opinions as to the questions contained therein. The nature of one’s survey responses will not, however, affect his/her ability to qualify to receive Points in this Offer. 


The North Face will only award the maximum number of Points to qualifying participant if doing so will not result in such participant exceeding a total of one hundred (100) Points earned (i.e., received) in a given year via activities OTHER THAN merchandise purchases. In such case, the qualifying participant will only receive the number of Points so as to reach – but NOT exceed – the one hundred (100) Point threshold for Points earned annually via non-merchandise purchase activity. Qualifying participant waives any right under any legal theory to any difference between Points actually earned and the maximum number of Points available to be earned by completing this Member Survey, with The North Face disclaiming any and all liability in conjunction therewith. To illustrate, if a qualifying participant has ninety-eight (98) Points prior to taking this Member Survey, he/she/they will only receive 2 Points, with the remaining 23 Points being lost. See Section 6 of the XPLR PASS PROGRAM TERMS & CONDITIONS.


Participants further agree, upon The North Face’s request and without  compensation/consideration of any kind other than the designated number of Points, to respond to inquiries in the future from The North Face so as to determine whether participant still holds the opinions set forth in his/her survey responses. 


The opportunity to take the survey and receive Points is valid only for the intended recipient of the e-mail invitation from The North Face and is NOT transferable. Survey may only be completed once with a given participant thereby earning up to the number of Points available to him/her/them for doing so (as discussed above).


Use of any artifice, device or other means to seek to obtain more than the number of Points available to participant in return for completing the survey, any other attempt to defraud The North Face in conjunction with this Offer or the violation of these Offer Terms will result in the withholding of Points from such participant as well as, in The North Face’s sole judgment, possible cancellation of such participant’s XPLR Pass Program account, future disqualification from participation in the XPLR Pass Program, forfeiture of all Points previously accrued by such participant, and cancellation of Rewards previously issued to but unused by participant as per Section 10 of the XPLR PASS PROGRAM TERMS & CONDITIONS. If a participant is a resident of Québec, The North Face will only sanction such improper conduct by withholding Points from such participant.


C. Redemption.

Allow seven (7) to ten (10) business days after submission of completed survey for crediting of Points to your XPLR Pass Program account. 


Use of Points as well as redemption of Points for Rewards in the XPLR Pass Program is subject to the XPLR PASS PROGRAM TERMS & CONDITIONS.


This Offer is not to be combined with any other The North Face discount, coupon, offer or promotion. 

D. Limitations of Liability

The North Face’s computer is the official clock for the Offer.


The North Face assumes no responsibility for any computer, telephone, cable, network, electronic, programming or wireless Internet hardware or software malfunctions, failures or errors of any kind.


If circumstances beyond the control of  The North Face (that is, a force majeure event, such as a strike, civil unrest, natural cataclysm, equipment failure/malfunction/error or tampering/unauthorized intervention) interferes with or prevents altogether The North Face's implementation of the Offer as originally intended (as determined by The North Face in its sole discretion), The North Face may in its sole discretion, modify, suspend or terminate the Offer including perhaps offering a replacement opportunity to receive up to the designated number of Points. In any such event, all recipients of the e-mail invitation will be notified by e-mail by The North Face.

By participating in Offer, participant releases, discharges, indemnifies and holds harmless The North Face, its parent company, affiliates, subsidiaries, divisions, and advertising and promotion agencies as well as the officers, directors, employees, representatives and agents of each of the foregoing, from and against any claims, damages or liability due to any injuries, damages or losses to any person or property of any kind resulting in whole or in part, directly or indirectly, from the Offer. 


Sponsor: The North Face, a division of VF Outdoor, LLC, Denver, CO 80202 USA