Frequently Asked Questions
For Online Only: Verify your eligibility by clicking the link above. After successful verification through SheerID, you’ll receive a single-use promo code you can use for a 50%-discounted purchase on thenorthface.com.
Yes. First Responders can be verified and request a new discount code once every 30 days from April 14, 2020 until Dec. 31, 2020. Once you’re ready to shop again, you can re-verify your status and receive a new promo code.
Excluded products are those already on sale, clearance items, gift cards, tents, sleeping bags, Smartwool™ socks, technical packs and items from the following The North Face Collections: Black Series, Summit Series, Steep Series, Flight Series, Icon Shop.
We’re so happy about all the interest, but it is creating some delays. You should receive your code within 24 hours. There may be a 20 minute + delay to activate your code once it is sent.
Our verification process is powered by SheerID. You will not be contacted by SheerID outside of any requests for additional information in regard to your First Responder verification status. You can learn more about the SheerID student verification process here.