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About Us

Contact Us

Welcome to The North Face Customer Service!

If you have a question about any of our products or company, want to give us your feedback, or just want to talk, feel free to contact us by email, phone, live chat or mail.  Because we know questions arise outside of traditional business hours, our Customer Service representatives are available seven days a week so you get answers conveniently and promptly.

 

 

 

 

The North Face

Customer Service


Quick Links

Email Us
Chat Now

Telephone

(888) TNF-1968

Hours

7 days a week
4:00 a.m. - 11:00 p.m. (PST)

Find A Store

Warranty Department - United States

Telephone

1-866-715-3223 (prompt 7)
Monday - Friday
7:00 a.m.- 4:00 p.m. (PST)

Address

The North Face, Inc.
Warranty Department
14450 Doolittle Drive
San Leandro, CA 94577 USA

In Canada

Telephone

1-514-832-0040
Fax: 1-514-832-0062

Address

The North Face Canada
3260 Rue Guenette
Saint-Laurent, Quebec
H4S 2G5 Canada

In Europe

Telephone

39-0423-683-100
Fax: (+39) 0423-683-120

Address

The North Face (Italy) S.r.l:
Via Levada 145
31040 Pederobba (TV) Italy