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The North Face Website
VF Outdoor, Inc.
2601 Harbor Bay Parkway
Alameda, CA 94502
You must provide our Agent with the following Notice:
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The North Face will remove the infringing posting(s), subject to the procedures outlined in the Digital Millennium Copyright Act (DMCA).
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Disclosure – Forward-looking Statements
Some of the information on this website may contain projections or other forward-looking statements regarding future events or the future financial performance of The North Face. We wish to caution you that these statements are only predictions and that actual events or results may differ materially. We refer you to the documents VF Corporation, the owner of The North Face brand, files from time to time with the Securities and Exchange Commission, specifically, VF Corporation’s most recent Form 10-K, Form 10-Q, and Form 10-Q/A. These documents contain and identify important factors that could cause the actual results to differ materially from those contained in our projections or forward-looking statements, including, among others, potential fluctuations in quarterly results, dependence on new product development; rapid technological and market change, acquisition strategy, manufacturing risks, risks associated with Internet infrastructure, volatility of stock price, financial risk management, and future growth subject to risks.
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The North Face
VF Outdoor, Inc.
2601 Harbor Bay Parkway
Alameda, CA 94502
Terms & Conditions
By registering to become a member (a "Member"
or "you" or “your”)
of The North Face® VIPeak rewards program ("VIPeak" or the "Program")
and by participating in the Program, you (i) represent that you are 18
years of age or older and (ii) agree to the following Program Terms and
Conditions (these "Terms"). VIPeak Program is sponsored by The North Face, a division of
VF Outdoor, Inc. (“The North Face”).
1. VIPeak Overview
When you join VIPeak, it allows you to earn Peak
Points on your purchases made in the United States at The North Face stores, participating
The North Face Outlet stores, and The North Face website at
www.thenorthface.com. You may also
earn Peak Points by participating in certain special activities announced by
The North Face from time to time.
Peak Points are earned on an annual basis from February 16th to February
15th of the subsequent year (“Peak
Points Year”). At the end of a
Peak Points Year, Members earning sufficient Peak Points, as described below,
will earn reward certificates and/or access to a special VIPeak Reward Catalog
where Peak Points can be redeemed for products and/or experiences (jointly, the
A. Eligibility: You must be at least 18 years of age to
become a member. Employees of all
VF Corporation brands and individuals receiving a discount or free product to
represent a VF Corporation brand are not eligible.
B. How to Join: You may register to become a VIPeak
Member three different ways:
i. Online at www.thenorthface.com by creating an account
and indicating that you want to be a VIPeak Member or if you already have an
account at www.thenorthface.com, by merely indicating that you want to be a
ii. On our Facebook page www.facebook.com/thenorthface by providing your name and email address and designating you want to be a VIPeak Member. If you already have an account at www.thenorthface.com you will receive an email requesting that you confirm your request to become a Member. If you do not have an account at www.thenorthface.com you will receive an email requesting that you confirm your request and set up an account at www.thenorthface.com so you will have full access to all the Peak Perks.
iii. At any of The North Face stores and participating The North Face Outlet Stores by providing your
name and email address to sign up to be a Member. Once you make this request, if you already have an account
at www.thenorthface.com you will receive an email requesting that you confirm
your request to become a Member.
If you do not have an account at www.thenorthface.com when you provide
your name and email address in store, you will receive an email requesting that
you confirm your request and set up an account at www.thenorthface.com so you
will full access to all the Peak Perks.
Once you make the request on our Facebook page or at the
store, you will be considered a Member and start earning Peak Points, but for
complete access to all the Peak Perks (as described below), you must have or
complete an e-commerce account online at www.thenorthface.com, which will also
be your Program account. To create
an e-commerce account, go to www.thenorthface.com and click on "My
Account" at the top of the home page and provide the information to create
C. Accessing Peak Points Information and all the Peak
Perks: You can be a Member without setting up an account at
www.thenorthface.com and earn Peak Points and receive Reward Certificates
(described below in Peak Perks).
However, in order to be able to access how many Peak Points you have
earned or to use the VIPeak Rewards Catalog (described below in Peak Perks) if
you earn 10,000 or more Peak Points in a Peak Points Year, you must have an
e-commerce account at www.thenorthface.com. When setting up the account at
www.thenorthfact.com, you are responsible for creating a complex password to
protect your e-commerce account and for ensuring that you do not share your
password with others.
D. Updating information: You are responsible for
providing the correct email address to receive Peak Perks and to ensure proper
accounting of Peak Points and receipt of Peak Perks. As a result, each Member is responsible for maintaining
accurate and updated personal information, including your email address. You may update your personal
information online at www.thenorthface.com/vipeak or by calling: 888-TNF-1968 /
3. Earning Peak Points
A. Peak Points can be earned during a Peak Points
Year. Once a Peak Points Year has
concluded, the Peak Points that you have earned will be determined for that
Peak Points Year and you will start at zero again for the new Peak Points Year.
B. When you shop at United States The North Face Retail Stores or
www.thenorthface.com and automatically receive ten (10) Peak Points for every
$1 (USD) spent on any eligible product that is purchased (a "Qualifying
Purchase," as further described below).When you shop at participating United States the North Face Outlet Stores you will automatically receive five (5) Peak Points for every $1 (USD) spent on any Qualifying Purchase that is purchased. The Peak Points will be added into your VIPeak account when
you provide at the time of purchase your email address or phone number used to
become a Member. If you did not
provide your email address or phone number at the time of purchase, you may
call Customer Service at 888-TNF-1968 / 888-863-1968 and upon verification by
Customer Service of your purchase or activity and that you did not previously
receive Peak Points for the purchase or activity, the Peak Points will be added
into your Program account.
C. Qualifying Purchases include regular and sale priced
merchandise in The North Face Stores, participating The North Face Outlet Stores, and online at www.thenorthface.com with the exception of Sample Sale items sold as The North Face Outlet Stores. Sample Sale items are excluded from VIPeak Rewards and Peak Points are not earned for purchases of such items. No Peak
Points are earned when purchasing Gift Cards or eGift Cards from The North Face,
but you do earn Peak Points when redeeming a Gift Card or an eGift Card at The
North Face Stores, participating The North Face Outlet Stores, or online at www.thenorthface.com. In addition, no Peak Points are earned for payment of sales
tax, gift boxes or wrapping, or for shipping and handling costs.
D. Peak Points may also be earned for participation in
certain activities designated and announced by The North Face during the Peak
Points Year. Example activities
could include: connecting with The North Face on social media, participating in
the Endurance Challenge, initial sign up for email from The North Face or
making a Clothestheloop donation.
Members may also be able to earn bonus Peak Points for making purchases
of designated products or during a designated time as determined and announced
by The North Face. The North Face reserves the right to make bonus Peak Points
and other promotional offers available to select Members based on purchase
activity, geographic location, Program participation, and/or information
supplied by the Member. The North
Face reserves the right to add, withdraw, amend, or otherwise change bonus
opportunities at any time at its sole discretion, with or without notice to
E. The Peak Points you have earned through a purchase
(including bonus Peak Points for designated products, if applicable) by
providing your phone or email address at the time of purchase, will be netted
from your overall Peak Points total if the item is returned. Returns of merchandise purchased in the
prior Peak Points Year will be deducted from the Member's Peak Points balance
in the current Peak Points Year.
Negative Peak Point balances never expire. Peak Points have no cash value. You cannot give or transfer your Peak Points to anyone
4. Peak Perks - Member Benefits
A. After the end of each Peak Points Year, on
approximately March 1st, the following Peak Perks will be provided to Members
based upon their Peak Point balance for the just closed Peak Points Year:
Peak Points Earned
0 - 2,499
No Peak Perk and Peak Points expire.
Reward Certificate - valued at 0.2% of the Peak Point
balance. For example, 5,000 Peak
Points = $10.00 Reward Certificate.
10,000 and over
i. Access to the VIPeak Rewards Catalog from March 1
through March 31 and the right to redeem Peak Points for products and
experiences in the Catalog.
ii. After the VIPeak Rewards Catalog closes, on
approximately April 1, each Member will be sent a Reward Certificate (valued at
0.2% of any Peak Point not used with the Catalog).
B. VIPeak Reward Certificates are sent electronically to
the email associated with your VIPeak Program account. All Reward Certificates
expire on December 27th of the year the Reward Certificate was issued, when any
unused value will be removed. Reward Certificates are promotional items for
Members of the VIPeak Program and are not Gift Cards or eGift Cards of The
C. Each Reward Certificate will contain a unique code and
pin that may be used at The North Face Stores, participating the North Face Outlet Stores, by providing the associate the
code and pin or at www.thenorthface.com by entering the code and pin during
checkout. Prior to a Reward
Certificate expiring, if the entire value of the Reward Certificate is not used
when making a purchase, the remaining value of the Reward Certificate will be
available for use with purchases from The North Face until no value remains on
the Reward Certificate or it expires, whichever occurs first. Reward Certificates may be redeemed at
the same time as using The North Face coupons, certificates, discounts, or offers
toward the purchase of products.
Reward Certificates are not redeemable for cash and no change/currency
will be given for Reward Certificate redemption.
D. The code and pin on your Reward Certificate may be
used by anyone, and you are solely responsible for protecting it from
unauthorized use. If the unique code and pin for the Reward Certificate that is
sent to you is used in a manner that was not authorized by you (even if the
Reward Certificate is lost or stolen), The North Face will not replace Reward
Certificate. However, if you
delete or lose the email in which you received your Reward Certificate, contact
Customer Service at 888-TNF-1968 / 888-863-1968 and upon verification by
Customer Service of your membership, an email with the same unique code and pin
Reward Certificate will be resent to you.
E. The products and experiences available in the VIPeak
Reward Catalog will be selected solely in the discretion of The North
Face. Items in the VIPeak Reward
Catalog will be available while supplies last, so it is possible that an item
selected by a Member from the VIPeak Reward Catalog will not be available.
F. The North Face, in its sole discretion, may elect to
change the Peak Perks and/or the value of the Peak Points at the beginning of
any Peaks Point Year. This could
include no longer providing the VIPeak Catalog or changing the valuation of the
G. VIPeak Members may also have early access to special
events and be invited to participate in exclusive experiences for VIPeak
5. Email and Privacy
A. By registering
for the Program, you agree to receive transactional emails and promotional
email offers and updates from the VIPeak Program and from The North Face. As a benefit and condition of online
enrollment in or registration for the Program, Members will be sent by email
information about Program Peak Points and Reward Certificates, Program updates,
and other related materials at the discretion of The North Face. Members may not unsubscribe from
transactional emails of the Program, but can cancel their membership in the
Program as described below in the General Terms. Members may unsubscribe from The North Face promotional
emails at any time via the unsubscribe link in those emails.
B. See The North
for details on how your information is collected and used.
6. General Terms of the VIPeak Program
A. Membership in the VIPeak Program and its benefits are
offered at the discretion of The North Face, which reserves the right to
terminate, change, limit, modify, or cancel any Program rules, regulations,
benefits, or conditions of participation at the beginning of any Peak Points
Year. In the event of
cancellation, Peak Perks will be issued according to the current Terms for Peak
Points earned in the final Peaks Point Year.
B. If The North Face changes or modifies these Terms for
the next Peak Points Year, it will provide notice of any changes through these
Terms. Electing to remain a Member
in the next Peak Points Year after a change in the Terms constitutes your
acceptance of the revised Terms.
The revisions to the Program that North Face may make include any of the
following changes: (i) increase or decrease the number of Peak Points earned on
a Qualifying Purchase; (ii) increase the number of Peak Points required to earn
a Reward Certificate and/or access to the VIPeak Reward Catalog; (iii) cease
providing a VIPeak Catalog; (iv) change the method of becoming a Member; (v)
institute or add blackout dates for earning Peak Points or using Peak Perks.
C. These Terms are void where and to the extent
prohibited by law.
D. In the event of a dispute over ownership of a VIPeak
account, the registration will be declared to have been made by the authorized
account holder of the email address submitted at the time of registration. For purposes of these Terms, the
"authorized account holder" is the natural person who is assigned to
the submitted email address by an internet provider, online service provider,
or other organization (e.g., business, educational institution, etc.) that is
responsible for assigning email addresses for the domain associated with the
submitted email address.
E. Abuse of the Program, including failure to abide by
these Terms, the sale or barter (or the attempted sale or barter) of Reward
Certificates, Peak Points, or promotional offers, and any misrepresentation of
fact relating thereto or other improper conduct as determined by The North Face
in its sole judgment may result in cancellation of a Member's account and
future disqualification from Program participation, forfeiture of all Peak
Points accrued, and cancellation of previously issued but unused Reward
Certificates. At our discretion we may prosecute abuse of the Program to the
fullest extent of the law
F. You may cancel your VIPeak membership at anytime by
calling Customer Services at 888-TNF-1968 / 888-863-1968. If you cancel your
VIPeak membership, your accrued Peak Points will be forfeited.
G. Peak Points are not transferable and may not be
combined among Members or conveyed by any means to anyone, including through a
Member's estate, and may not pass to a Member's successors and assigns. Accrued Peak Points do not constitute
property of the Member. Accrued
Peak Points are not transferable by the Member upon death, as part of a
domestic relations matter, or otherwise.
H. By agreeing to participate in the VIPeak Program, you
release VF Outdoor, Inc., its parent and subsidiaries and affiliate entities,
and their respective, directors, officers, employees and agents (the
"Released Parties") from all liability with respect to the
misdirection or misuse of any Peak Points or Peak Perk, or the use of any Peak
Perk by an individual other than VIPeak Member who earned the Peak Perk. You further agree through your
agreement to participate in the Program to release the Released Parties from
and against any and all claims, damages, losses, liabilities, and other
expenses (including, without limitation, attorney's fees) relating to your
participation in the VIPeak Program, use of Reward Certificates, use of
products or experiences from the VIPeak Reward Catalog, or agreement to these
I. The Released Parties make no warranty, express or
implied, including, but not limited to, any warranties of merchantability or
fitness for a particular purpose with respect to VIPeak Program, membership in
VIPeak Program, or any products or services related to VIPeak Program.
J. The VIPeak Program and these Terms will be governed by
and construed under the substantive laws of the State of Delaware, without
reference to conflict-of-laws considerations. Any claims must be raised and
resolved in the federal or state courts located in Dover, Delaware.
K. The North
Face logo, VIPeak Program logo, and other logos and taglines are the
intellectual property of The North Face.