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The North Face® Customer Service (U.S. only)
Telephone (888) TNF-1968 (888) 863-1968  

Chat Hours
Monday-Friday: 8am-7pm (EST)
Saturday: 9:30am-6pm (EST)

Phone Hours
Monday-Friday: 8am-7pm (EST)
Saturday: 9:30am-6pm (EST)

Warranty Department (U.S. only)
Telephone 1-855-500-8639
Monday - Friday
7am-3:30pm (PST)

The North Face®
Warranty Department
14450 Doolittle Drive
San Leandro, CA 94577 USA

Canada Customer Service
Telephone 1-877-992-0111
Fax: 1-888-857-7483

The Endurance Challenge Team is unable to assist customers with any information other than Endurance Challenge registration and participant information.  

The North Face® Endurance Challenge Team
c/o Hawkeye Sports & Experiential
2828 Route St. Suite 325
Dallas, TX  75201  USA
San Leandro, CA 94577 USA

Telephone 469-475-1317 (CST)
Fax 214-451-1910

The North Face® Blog

Nikki Kimball Completes Historic 273-Mile Long Trail in Record Time
August 20 2012

Nikki Kimball completed the iconic Long Trail in just 5 days, 7 hours and 42 minutes, setting the women’s supported speed record.