HOW CAN WE HELP?


If you have a question about your order, want to give us your feedback, or just want to talk, feel free to contact us by email, phone, live chat or mail.

For online returns, please visit www.thenorthface.com/returns to get started.

For donation or sponsorship requests, please visit www.thenorthface.com/request.

The North Face® Customer Service (U.S. only)
Telephone (888) TNF-1968 | (888) 863-1968


Hours 
Monday-Friday: 8am-7pm (EST)
Saturday: 9am-6pm (EST)

Warranty Department (U.S. only)
The North Face®
Warranty Department
14450 Doolittle Drive
San Leandro, CA 94577 USA

Telephone 1-855-500-8639 
Monday - Friday
7am-4pm (PST)


The North Face® Endurance Challenge Team
c/o Hawkeye Sports & Experiential
2828 Route St. Suite 325
Dallas, TX  75201  USA
San Leandro, CA 94577 USA

Telephone 1-214-451-1903 (CST)
Fax 1-214-451-1910


The North Face® Blog

2234-undefined?scl=1
Elias: Testing on Everest
May 9 2012

We’ve been in base camp for eight days, and today we will head back up the mountain for our third rotation. We were hoping that our third trip up would be for the summit, but the weather has not been cooperating...