HOW CAN WE HELP?
If you have a question about your order, want to give us your feedback, or just want to talk, feel free to contact us by email, phone, live chat or mail.
For online returns, please visit www.thenorthface.com/returns to get started.
For donation or sponsorship requests, please visit www.thenorthface.com/request.
The North Face® Customer Service (U.S. only)
Telephone 1-888-TNF-1968 or 1-888-863-1968
Hours
Monday-Friday: 8am-7pm (EST)
Saturday: 9am-6pm (EST)
Warranty Department (U.S. only)
The North Face®
Warranty Department
14450 Doolittle Drive
San Leandro, CA 94577 USA
Telephone 1-855-500-8639
Hours
Monday - Friday
7am-4pm (PST)
The Endurance Challenge Team is unable to assist customers with any information other than Endurance Challenge registration and participant information.
The North Face® Endurance Challenge Team
c/o Hawkeye Sports & Experiential
2828 Route St. Suite 325
Dallas, TX 75201 USA
San Leandro, CA 94577 USA
Telephone 469-475-1317 (CST)
Fax 214-451-1910
