HOW CAN WE HELP?
If you have a question about your order, want to give us your feedback, or just want to talk, feel free to contact us by email, phone, live chat or mail.
The North Face® Customer Service (U.S. only)
Telephone (888) TNF-1968 | (888) 863-1968
Hours
Monday-Friday: 8am-7pm (EST)
Saturday: 9am-6pm (EST)
Warranty Department (U.S. only)
The North Face®
Warranty Department
14450 Doolittle Drive
San Leandro, CA 94577 USA
Telephone 1-855-500-8639
Monday - Friday
7am-4pm (PST)
The North Face® Endurance Challenge Team
c/o Hawkeye Sports & Experiential
2828 Route St. Suite 325
Dallas, TX 75201 USA
San Leandro, CA 94577 USA
Telephone 1-214-451-1903 (CST)
Fax 1-214-451-1910