HOW CAN WE HELP?
If you have a question about your order, want to give us your feedback, or just want to talk, feel free to contact us by email, phone or mail.
Due to upgrades at our warehouse, online returns received after Dec. 1 will not begin to be processed until Dec. 8. Please anticipate a delay during this time. We appreciate your patience as we improve our system.
The North Face® Customer Service (Canada only)
Monday-Wednesday: 8:30am-8pm (EST)
Thursday-Friday: 8:30-6pm (EST)
On Site Service
Monday-Friday: 9:00am-5:00pm (EST)
The North Face Canada
3260 Rue Guenette
H4S 2G5 Canada